Privacy Policy Information
How we protect and use your information responsibly
Introduction to Privacy Policy
At quorelixaro.com, we recognise the importance of privacy and are committed to protecting your personal information in accordance with Australian law.
This Privacy Policy outlines how we collect, store, use, and protect your information when you interact with our site or contact our team.
How We Collect Data
We collect only the information you give us directly or that is automatically shared during your visit to our website.
Data You Provide Directly
- • Contact details you provide in forms or emails
- • Any information shared through phone conversations
- • Requests for information or support
- • Feedback or responses to surveys
- • Details submitted for appointments or meetings
Data Collected Automatically
- • Device information (type, model, operating system)
- • Browser details (version and settings)
- • IP address and approximate location
- • Site visit analytics and session activity
- • Technical logs for performance review
How We Use Your Data
Your data is used solely to respond to enquiries, provide relevant support, and ensure smooth operation of our services.
- • Replying to your requests or questions
- • Scheduling meetings or appointments
- • Improving website security and usability
- • Analysing trends for service improvements
- • Fulfilling legal or compliance obligations
- • Managing user preferences and consent
- • Maintaining service functionality
Your Rights: We respect your rights under privacy law and always provide options to view, amend, or remove your data upon request.
When We Share Data
We only share your information with third parties needed to deliver our service or for legal compliance, never for marketing.
Service Partners
Some third parties help us provide essential technology and operations, always under strict confidentiality agreements.
Legal Requirements
Information may be shared if required by law, a court order, or regulatory body.
Anonymous Analytics
Usage data may be aggregated and anonymised to help us improve our services.
Your Access and Choices
You may request access, corrections, or deletion of your information at any time. Please contact us for assistance.
- • You can request copies of the data we have about you.
- • You can ask for corrections to your personal details.
- • You can request removal of your records at any time.
- • You may ask for your data in a portable format.
- • You can object to particular types of data use.
- • You may request restricted use of your information.
Our team is here to help with any privacy concerns or data access requests you may have.
How We Protect Data
We use secure technology and robust protocols to protect your information against misuse, unauthorised access, or loss.
Technical Security
- • Data encryption throughout the website
- • Two-factor authentication for sensitive areas
- • Firewalls to restrict unauthorised access
- • Ongoing monitoring and audits for improvement
Organisational Controls
- • Access is limited to those requiring it
- • Our team is regularly trained in privacy best practices
- • Contracts with any partners include data protection clauses
- • We regularly review our privacy processes and protocols
How Long We Keep Data
We only store data as long as needed for its original purpose or as required by Australian law.
- • Account details retained for support purposes
- • Session notes kept only as long as necessary
- • Messages stored for ongoing support needs
- • Consultation billing records retained for compliance
- • No personal data is used for marketing activities
We conduct periodic reviews to determine the need for ongoing data retention.
International Data Transfers
Personal information may be processed outside Australia only when necessary and always with robust protection.
- • Only trusted partners are used
- • Data is always encrypted in transfer
- • Processing agreements set strict requirements
- • International standards guide every decision
Our Use of Cookies
We use cookies to facilitate core website functions, improve usability, and enhance your overall experience while visiting quorelixaro.com.
Cookie Types We Use
- • Essential for login and navigation purposes only
- • Support analytics and help us understand usage trends
- • Remember preferences and settings you select
- • Allow extra features for better interactions
You can manage or remove cookies using your browser settings at any time.
Updates to This Policy
Our Privacy Policy may change in the future. We will notify users of important changes on this site.
- • Website banner announcing the update
- • Date of the change will be clearly displayed
- • Direct emails for major policy changes
- • Access to previous policy versions if required
Check this page regularly for the latest policy version.
Contact Us About Privacy
Get in touch anytime about privacy concerns or data requests.
quorelixaro
1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61-7-9796-6063
Email: content@quorelixaro.com
This policy was last updated November 1, 2025.
Policy is effective from November 1, 2025.